UMS EXPRESS LLC
Privacy Policy & SMS Terms of Service

1 Introduction
UMS EXPRESS LLC is committed to protecting the privacy of our customers, drivers, driver applicants,
employees, and business contacts. This Privacy Policy explains what personal information we collect, how we
use it, who we may share it with, and how we handle SMS/text message consent.
2 Information We Collect
We may collect the following personal information when you contact us, apply for a driver position, use our
services, or communicate with us:
➤ Name
➤ Phone number
➤ Email address
➤ Mailing address
➤ Company information
➤ Driver application information
➤ CDL, medical card, and other driver qualification documents
➤ Information sent by email, phone, web forms, or SMS/text messages
➤ Payment or billing information, when applicable
We may also collect basic website usage information, such as IP address, browser type, device information,
cookies, and website activity.
3 How We Use Personal Information
We use personal information for business purposes, including:
➤ Providing trucking, freight transportation, and logistics services
➤ Communicating with customers, drivers, applicants, employees, and business contacts
➤ Recruiting, hiring, onboarding, and driver qualification
➤ Dispatch coordination, scheduling, and load updates
➤ Safety communication, equipment status, and document requests
➤ Responding to questions and support requests
➤ Processing payments, invoices, and business transactions
➤ Complying with legal, regulatory, insurance, and safety requirements
4 SMS/Text Message Communications

UMS EXPRESS LLC may use SMS/text messages for direct business communication. SMS messages may
include:
➤ Recruiting and hiring communication
➤ Driver onboarding
➤ Dispatch coordination
➤ Scheduling
➤ Load updates
➤ Safety questions
➤ Equipment status
➤ Document requests
By providing your mobile phone number and opting in to receive text messages, you agree to receive SMS/text
messages from UMS EXPRESS LLC.
Message frequency may vary. Message and data rates may apply.
Reply STOP to any message to opt out. Text HELP for assistance.
5 SMS Consent and Mobile Information
UMS EXPRESS LLC respects your privacy regarding SMS/text messaging.
➤ SMS consent is not shared with third parties or affiliates.
➤ No mobile opt-in or text message consent will be shared with third parties or affiliates.
➤ No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
➤ We do not sell, rent, or share SMS consent information.
6 Sharing of Personal Information
UMS EXPRESS LLC does not sell, rent, lend, or lease personally identifiable information. We may share
personal information only when necessary to:
➤ Provide requested services
➤ Process business transactions
➤ Communicate with customers, drivers, applicants, employees, or business contacts
➤ Comply with legal, regulatory, insurance, or safety requirements
➤ Protect our legal rights, safety, property, or business interests
➤ Work with service providers who help us operate our business
Service providers may only use personal information as necessary to provide services to UMS EXPRESS LLC.
7 Cookies and Website Usage
Our website may use cookies and web server logs to collect general website activity information. Cookies help us
improve website functionality and user experience. You may choose to reject cookies through your browser
settings, but some website features may not work properly.
8 Data Security

We use reasonable physical, electronic, and administrative safeguards to protect personal information from
unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is
completely secure, and we cannot guarantee absolute security.
9 Accessing or Correcting Your Information
You may contact us to request access to, correction of, or deletion of your personal information, subject to
applicable legal and business recordkeeping requirements.
10 Opt-In and Opt-Out Choices
➤ You may opt out of SMS/text messages at any time by replying STOP.
➤ You may request help by replying HELP.
➤ You may unsubscribe from email communications by following the unsubscribe instructions in the email or
by contacting us directly.
11 SMS Terms of Service
By opting into SMS from a web form or other medium, you agree to receive SMS messages from UMS EXPRESS
LLC.
SMS messages may include conversations related to recruiting and hiring, driver onboarding, dispatch
coordination, scheduling, load updates, safety questions, equipment status, and document requests.
➤ Message frequency may vary.
➤ Message and data rates may apply.
➤ For assistance, text HELP or contact UMS EXPRESS LLC.
➤ Reply STOP to any message to opt out.
➤ SMS consent is not shared with third parties or affiliates.
➤ No mobile opt-in or text message consent will be shared with third parties or affiliates.
12 Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information
from children under 13.
13 Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices, content, or
security of third-party websites.
14 Legal Disclosure
We may disclose personal information if required by law, court order, regulation, or government request. We may
also disclose information when necessary to protect our rights, safety, property, or business interests.
15 Business Transfers

If UMS EXPRESS LLC is involved in a merger, acquisition, sale, or transfer of business assets, personal
information may be transferred as part of that transaction, subject to applicable law.
16 Policy Updates
We may update this Privacy Policy & SMS Terms of Service from time to time. Any changes will be posted on our
website with the updated effective date. Continued use of our website or services after changes are posted
means you accept the updated policy.
17 Contact Us
If you have questions about this Privacy Policy & SMS Terms of Service or our SMS/text message practices,
please contact UMS EXPRESS LLC directly.